FastSpring experienced a notice incident on November 7, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 07, 2023, 08:42 PM UTC
We are aware of disruptions to the account management page and backend functions like creating products. We are also looking into delays in sending customer emails like receipts. The root cause was configuration changes to our infrastructure that have been reverted, and the problem is not ongoing.