FastSpring incident

Rebills running behind schedule

Notice Resolved View vendor source →

FastSpring experienced a notice incident on December 18, 2023 affecting FastSpring System, lasting 5h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 05:23 PM UTC
Resolved
Dec 18, 2023, 10:56 PM UTC
Duration
5h 32m
Detected by Pingoru
Dec 18, 2023, 05:23 PM UTC

Affected components

FastSpring System

Update timeline

  1. identified Dec 18, 2023, 05:23 PM UTC

    The issue has been identified that that rebills are running behind schedule but we expect the rebills to catch up within the next 24-36 hours.

  2. resolved Dec 18, 2023, 10:56 PM UTC

    All subscription rebills are now up to date