FastSpring incident

Intermittent API timeouts, SBL timeouts, Login Timeouts.

Minor Resolved View vendor source →

FastSpring experienced a minor incident on May 30, 2024 affecting FastSpring System, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 11:57 AM UTC
Resolved
May 30, 2024, 05:28 PM UTC
Duration
5h 30m
Detected by Pingoru
May 30, 2024, 11:57 AM UTC

Affected components

FastSpring System

Update timeline

  1. investigating May 30, 2024, 11:57 AM UTC

    We are currently experiencing and investigating intermittent API timeouts, SBL timeouts, Login Timeouts.

  2. monitoring May 30, 2024, 12:50 PM UTC

    System metrics are stable. We will continue to monitor.

  3. resolved May 30, 2024, 05:28 PM UTC

    The issue with intermittent API timeouts, SBL timeouts, Login Timeouts have been resolved.