FastSpring incident

Slow response time in contextual stores from (09:00 UTC)

Notice Resolved View vendor source →

FastSpring experienced a notice incident on August 1, 2024 affecting FastSpring System, lasting 7h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 09:37 AM UTC
Resolved
Aug 01, 2024, 04:54 PM UTC
Duration
7h 16m
Detected by Pingoru
Aug 01, 2024, 09:37 AM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Aug 01, 2024, 09:37 AM UTC

    Increased load times have been reported on Contextual Stores as of 09:00 UTC. We are currently investigating the cause of this issue and will keep this page updated.

  2. monitoring Aug 01, 2024, 10:22 AM UTC

    The incident has been resolved with no further issues observed since 9:30 UTC. Our team is continuing to monitor the situation closely, and we will keep the status page updated with any additional information.

  3. resolved Aug 01, 2024, 04:54 PM UTC

    This incident has been resolved.