FastSpring incident

Payment Methods not available for Classic store

Major Resolved View vendor source →

FastSpring experienced a major incident on August 16, 2024 affecting FastSpring System, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2024, 02:51 PM UTC
Resolved
Aug 16, 2024, 05:10 PM UTC
Duration
2h 19m
Detected by Pingoru
Aug 16, 2024, 02:51 PM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Aug 16, 2024, 02:51 PM UTC

    We have a number of reports of Credit Cards not being presented a payment option for customer on Classic stores only

  2. resolved Aug 16, 2024, 05:10 PM UTC

    This incident has been resolved