FastSpring incident

KakaoPay transactions not going through.

Notice Resolved View vendor source →

FastSpring experienced a notice incident on September 13, 2024, lasting 13d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 06:31 PM UTC
Resolved
Sep 27, 2024, 02:55 PM UTC
Duration
13d 20h
Detected by Pingoru
Sep 13, 2024, 06:31 PM UTC

Update timeline

  1. identified Sep 13, 2024, 06:31 PM UTC

    Further investigation revealed that KakaoPay has been disabled by our Payment Service Provider. We are working with them on the future course of action.

  2. resolved Sep 27, 2024, 02:55 PM UTC

    In light of recent global news regarding wallet data, we are working with our partners to validate and certify our Kakao Pay offering, therefore we have disabled the payment method until further notice.