FastSpring incident

Missing rebills or rebill delay

Minor Resolved View vendor source →

FastSpring experienced a minor incident on April 18, 2022 affecting FastSpring System, lasting 50s. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2022, 07:26 PM UTC
Resolved
Apr 18, 2022, 07:27 PM UTC
Duration
50s
Detected by Pingoru
Apr 18, 2022, 07:26 PM UTC

Affected components

FastSpring System

Update timeline

  1. identified Apr 18, 2022, 07:26 PM UTC

    Not all subscription rebills from Apr-18 have been processed. We have fixed the root cause.

  2. resolved Apr 18, 2022, 07:27 PM UTC

    Any missing subscription rebills will be processed later today or tomorrow.