FastSpring experienced a major incident on May 19, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 19, 2022, 04:38 PM UTC
Starting on May-18 through May-19, editing the price on a non-subscription product displayed the wrong dialogue. Saving the price unintendedly caused the non-subscription product to be converted into a subscription product. We have fixed the error and the problem should not continue to occur. We are attempting to identify problematic edits and revert those products back to non-subscriptions.