FastSpring incident

PDF download on order receipts may result in error

Minor Resolved View vendor source →

FastSpring experienced a minor incident on April 30, 2024 affecting FastSpring System, lasting 5h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 04:46 PM UTC
Resolved
Apr 30, 2024, 10:32 PM UTC
Duration
5h 45m
Detected by Pingoru
Apr 30, 2024, 04:46 PM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Apr 30, 2024, 04:46 PM UTC

    PDF download on order receipts may result in error. Please use browser print/save to pdf as a workaround

  2. monitoring Apr 30, 2024, 08:42 PM UTC

    Problem identified. We continue to monitor before marking incident as resolved.

  3. monitoring Apr 30, 2024, 10:16 PM UTC

    This has been resolved.

  4. resolved Apr 30, 2024, 10:32 PM UTC

    This incident has been resolved.