Fastmail experienced a minor incident on August 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 25, 2026, 07:25 PM UTC
Type: Incident Duration: 8 hours and 17 minutes Affected Components: Login & sessions Aug 25, 19:25:00 GMT+0 - Investigating - A small number of users are experiencing issues with accessing Fastmail services. We are currently investigating this incident with our network provider. Aug 25, 20:39:24 GMT+0 - Investigating - We're continuing to investigate. A small number of users may experience issues accessing Fastmail services. Aug 26, 00:30:48 GMT+0 - Monitoring - We expect the service to be restored for affected users, and we are currently monitoring closely. Aug 26, 03:41:43 GMT+0 - Resolved - This incident has been resolved. Access to our services have been restored for affected customers. No mail has been lost, and we don't anticipate further issues.