Fastmail experienced a minor incident on August 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 07, 2025, 01:00 PM UTC
Type: Incident Duration: 1 hour and 4 minutes Affected Components: Web client and mobile app Aug 7, 14:35:09 GMT+0 - Resolved - Some customers were unable to access messages in the web UI and/or mobile app for approximately 90 minutes due to database issues. We have resolved the issue and do not expect any further interruptions. No mail has been lost. Aug 7, 13:00:00 GMT+0 - Investigating - Some customers are experiencing interrupted access to Fastmail services. We're looking into it.