Fastmail experienced a minor incident on May 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 29, 2026, 10:07 PM UTC
Type: Incident Duration: 1 hour and 53 minutes Affected Components: General Availability, Mail delivery, Web client and mobile app May 29, 22:45:00 GMT+0 - Monitoring - We have restored the affected services and we are continuing to monitor. May 29, 22:07:00 GMT+0 - Investigating - A small number of users are experiencing issues with accessing Fastmail service. We are currently investigating this incident. May 29, 22:12:00 GMT+0 - Identified - We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix. May 30, 00:00:21 GMT+0 - Resolved - This incident has been resolved. All services are back to operational. No mail has been lost.