Fastmail incident

Third-party DNS service provider reported issues, Fastmail not impacted

Minor Resolved View vendor source →

Fastmail experienced a minor incident on August 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 11:25 AM UTC
Resolved
Aug 20, 2025, 11:25 AM UTC
Duration
—
Detected by Pingoru
Aug 20, 2025, 11:25 AM UTC

Update timeline

  1. resolved Aug 20, 2025, 11:25 AM UTC

    Type: Incident Duration: 1 hour and 54 minutes Affected Components: General Availability Aug 20, 11:25:00 GMT+0 - Monitoring - Cloudflare, our third-party DNS service provider, is currently having widespread issues. We are not aware of Fastmail customers being impacted, but we'll continue to monitor Aug 20, 13:13:06 GMT+0 - Monitoring - The Cloudflare issue is ongoing however we have not had any reports of impact to Fastmail customers. We are continuing to monitor. Aug 20, 13:18:48 GMT+0 - Resolved - Cloudflare is operative and did not experience any issue, the notification was sent in error during a dry run of their systems. Fastmail customers experienced no impact and we were fully operational.