Fastmail experienced a minor incident on August 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 25, 2025, 05:45 PM UTC
Type: Incident Duration: 1 hour and 16 minutes Affected Components: Mail access (IMAP/POP), Web client and mobile app Aug 25, 17:45:00 GMT+0 - Monitoring - We experienced a brief issue that affected access and users may have experienced slowness in loading the web interface. Access to most services remained unaffected, and no email was lost. The issue was quickly identified and we are continuing to monitor. Aug 25, 19:00:38 GMT+0 - Resolved - This incident has been resolved.