Fastly incident

Retrospective: Fastly Application and API Performance Issues

Fastly experienced a notice incident on May 10, 2026 affecting Fastly Application and API & Configuration Management and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started: May 10, 2026, 07:25 PM UTC
Resolved: May 10, 2026, 10:35 PM UTC
Duration: 3h 10m
Detected by Pingoru: May 10, 2026, 07:25 PM UTC

Affected components

Fastly ApplicationAPI & Configuration ManagementAPI ServicesConfiguration Management ServicesDomain ManagementTLS Provisioning

Update timeline

investigating May 10, 2026, 07:25 PM UTC

From 10 May 2026, 19:25 UTC to 10 May 2026, 22:35 UTC, we experienced an issue affecting the availability of our TLS management and Fastly DDoS Protection APIs. During this time, customers may have experienced errors and timeouts when using the TLS management API and the Fastly DDoS Protection API. Customers accessing TLS and network subscription management via manage.fastly.com were also affected. CDN delivery, stats aggregation, and all other data plane services were unaffected. The issue has been resolved and all services are operating normally.
resolved May 10, 2026, 10:35 PM UTC

This incident has been resolved.