Fastly incident

Retrospective: Impacted Performance in Johannesburg (JNB)

Notice Resolved View vendor source →

Fastly experienced a notice incident on September 15, 2026 affecting Africa and Johannesburg (JNB) and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 11:25 AM UTC
Resolved
Sep 15, 2026, 11:35 AM UTC
Duration
10m
Detected by Pingoru
Sep 15, 2026, 11:25 AM UTC

Affected components

AfricaJohannesburg (JNB)PlatformPlatformPlatformPlatformAfricaJohannesburg (JNB)Platform

Update timeline

  1. investigating Sep 15, 2026, 11:25 AM UTC

    Fastly Engineers detected a performance impacting event affecting the Johannesburg (JNB) data center. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

  2. resolved Sep 15, 2026, 11:35 AM UTC

    During this incident, customers may have experienced elevated 5xx errors and connection resets from 11:25 to 11:35 UTC. This incident is resolved. For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.