Fasthosts incident

Service Outage - Customer Support Phone Lines Unavailable

Fasthosts experienced a major incident on November 26, 2025 affecting Phone Systems, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Nov 26, 2025, 02:18 PM UTC
Resolved: Nov 26, 2025, 02:33 PM UTC
Duration: 15m
Detected by Pingoru: Nov 26, 2025, 02:18 PM UTC

Affected components

Phone Systems

Update timeline

identified Nov 26, 2025, 02:18 PM UTC

Due to a technical disruption, the Support hotline is temporarily unavailable. As an alternative, you can use numbers 01452 947424 (for sales) and 01452 947421 (for support). We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. You may also contact our support team via e-mail or chat.
resolved Nov 26, 2025, 02:33 PM UTC

The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.