Fasthosts incident

Service Outage - Support Ticket System Offline

Minor Resolved View vendor source →

Fasthosts experienced a minor incident on December 8, 2025 affecting Email Support, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 02:01 PM UTC
Resolved
Dec 08, 2025, 03:20 PM UTC
Duration
1h 18m
Detected by Pingoru
Dec 08, 2025, 02:01 PM UTC

Affected components

Email Support

Update timeline

  1. identified Dec 08, 2025, 02:01 PM UTC

    Our email support ticket system is currently down. The ticket portal & chat support are inaccessible. For urgent issues, please call our support line. We are working to restore this service.

  2. resolved Dec 08, 2025, 03:20 PM UTC

    The issue has been resolved.