Fasthosts incident
Outgoing Email from Shared Hosting Not Sending
Fasthosts experienced a minor incident on January 19, 2026 affecting Webhosting, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Webhosting
Update timeline
- identified Jan 19, 2026, 05:13 PM UTC
Some customers may currently be unable to send email from web forms or other shared hosting sources. Our team is actively working to resolve the issue and restore normal email delivery.
- identified Jan 20, 2026, 03:19 AM UTC
We are still working on resolving this issue. More information will follow soon.
- identified Jan 21, 2026, 02:06 AM UTC
We are continuing to work on resolving the technical issue. We apologise for the inconvenience caused and thank you for your patience.
- resolved Jan 22, 2026, 11:56 AM UTC
This incident has been resolved.