Fasthosts experienced a major incident on February 24, 2026 affecting Webmail Interface, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Webmail Interface
Update timeline
- identified Feb 24, 2026, 08:49 PM UTC
We are aware that our Webmail interface is currently unavailable. Customers attempting to log in may receive an error. Accessing email via desktop or mobile clients (IMAP/POP3) is unaffected. Our team is working to restore the Webmail service now.
- resolved Feb 24, 2026, 09:08 PM UTC
The issue has been resolved.