Resolved Dashboard Slowness
Timeline · 1 update
- resolved Jun 22, 2026, 11:20 PM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
FareHarbor Outage History
FareHarbor is up right nowFareHarbor had 25 outages in the last 2 years totaling 50h 46m of downtime — averaging 1 incident per month.
There were 25 FareHarbor outages since July 10, 2024 totaling 50h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing delays in processing email notifications
Affected: Email Delivery
Timeline · 3 updates
- investigating Jun 15, 2026, 11:30 AM UTC
We are currently investigating this issue.
- monitoring Jun 15, 2026, 12:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 12:53 PM UTC
This incident has been resolved.
We are currently experiencing an issue affecting some redirect-based online payment methods
Affected: Redirect Payment
Timeline · 3 updates
- identified Jun 09, 2026, 03:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 09, 2026, 03:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 09, 2026, 03:55 PM UTC
This incident has been resolved.
Photo Upload Issues
Affected: Dashboard Booking & Actions
Timeline · 2 updates
- investigating Jun 01, 2026, 09:02 AM UTC
We are investigating an issue affecting photo uploads in the FareHarbor Dashboard. Users may experience errors when attempting to upload images. The issue appears to be related to a disruption with Filestack, our third-party file upload provider. We are working with the vendor and will provide updates as more information becomes available.
- resolved Jun 01, 2026, 11:26 AM UTC
This incident has been resolved.
Fareharbor is experiencing slowness issues.
Affected: Dashboard Booking & Actions
Timeline · 3 updates
- investigating May 22, 2026, 05:20 PM UTC
We are currently investigating this issue.
- monitoring May 22, 2026, 05:30 PM UTC
We are seeing load times return to normal. We are monitoring the issue.
- resolved May 22, 2026, 05:37 PM UTC
This incident has been resolved.
Image Upload Issue
Timeline · 2 updates
- investigating Feb 17, 2026, 12:29 PM UTC
We are currently experiencing an issue affecting photo uploads. The problem originates from the third-party service, and we are closely monitoring the situation. We will share updates as soon as they become available.
- resolved Feb 17, 2026, 01:40 PM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Monitoring potential impact due to Cloudflare outage
Timeline · 2 updates
- monitoring Dec 05, 2025, 09:23 AM UTC
We’re aware of an ongoing issue with Cloudflare that may affect some online services globally. At this time, FareHarbor systems are operating normally, and we have not received any reports of downtime or disruption. Our team is closely monitoring the situation and will provide updates if we detect any impact on FareHarbor services.
- resolved Dec 05, 2025, 12:45 PM UTC
This incident has been resolved.
FareHarbor Dashboard unavailable for some users
Timeline · 1 update
- resolved Nov 03, 2025, 10:43 AM UTC
This incident has been resolved.
Investigating
Affected: Managing Payment
Timeline · 3 updates
- investigating Oct 21, 2025, 03:19 PM UTC
We are currently investigating an issue with the Bookings created via FareHarbor Dock application showing “Overpaid” status on Booking overlay.
- identified Oct 21, 2025, 03:34 PM UTC
We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.
- resolved Oct 21, 2025, 04:11 PM UTC
The issue has been resolved and we are now showing the correct payment status “Paid in Full” on the Booking Overlay for bookings that are fully paid and created via the FareHarbor Dock application. Thanks for your patience.
Service Degradation Due to External Cloud Provider Issues
Timeline · 2 updates
- identified Oct 20, 2025, 10:16 AM UTC
We are experiencing a partial outage due to some issue at the end of our public cloud provider. ETA of the same is not know at the moment.
- resolved Oct 20, 2025, 12:26 PM UTC
This incident has been resolved.
Fareharbor is experiencing slowness or loading issues.
Timeline · 3 updates
- identified Aug 19, 2025, 02:58 PM UTC
We are aware that some users may be experiencing slowness or issues with loading specific areas of our platform. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- monitoring Aug 19, 2025, 03:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2025, 04:26 PM UTC
This incident has been resolved.
Fareharbor is experiencing issues with Online Booking.
Timeline · 3 updates
- identified Aug 18, 2025, 03:21 PM UTC
We are aware that some users may be experiencing issues with Online Booking. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- monitoring Aug 18, 2025, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 18, 2025, 04:00 PM UTC
This incident has been resolved.
FareHarbor is experiencing slowness or loading issues on our FareHarbor Sites
Affected: Client Websites
Timeline · 3 updates
- investigating Jul 29, 2025, 10:49 PM UTC
We are aware that some users may be experiencing slowness or issues with loading FareHarbor Sites. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- identified Jul 29, 2025, 11:00 PM UTC
We've identified the issue with FareHarbor Sites and are in the process of implementing a solution. We sincerely appreciate your patience.
- resolved Jul 29, 2025, 11:17 PM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Dashboard errors and booking issues
Timeline · 4 updates
- investigating Jul 16, 2025, 09:17 AM UTC
Our team is currently investigating an issue affecting multiple areas of the dashboard and booking flow. Some users may see error messages when running reports, updating resources/prices, or completing bookings.
- investigating Jul 16, 2025, 09:27 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 16, 2025, 09:34 AM UTC
We've revert changes and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.
- resolved Jul 16, 2025, 11:10 AM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Dashboard and Lightframe slowness
Affected: Client Websites
Timeline · 9 updates
Error messaging
Timeline · 3 updates
- investigating Apr 17, 2025, 05:20 AM UTC
We are currently investigating.
- monitoring Apr 17, 2025, 06:53 AM UTC
A fix has been implemented and we are monitoring the results. Thank you for your patience!
- resolved Apr 17, 2025, 08:33 AM UTC
This incident has been resolved and we're back to seeing normal performance across the site. Our apologies for the disruption!
Lightframe and Dashboard Outage
Timeline · 1 update
- resolved Mar 12, 2025, 03:02 PM UTC
We experienced an issue causing on fareharbor.com to become unavailable. The issue was identified and has been resolved. We're seeing normal performance across the site. Our apologies for the disruption!
Fareharbor is experiencing errors with loading certain functionalities
Timeline · 5 updates
- investigating Jan 29, 2025, 05:31 PM UTC
We are aware that some users may be experiencing errors with loading certain functionalities. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- investigating Jan 29, 2025, 05:33 PM UTC
We are continuing to investigate this issue.
- investigating Jan 29, 2025, 06:05 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 29, 2025, 06:11 PM UTC
We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.
- resolved Jan 29, 2025, 06:38 PM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Investigating - Bookings and Dashboard
Timeline · 3 updates
- investigating Jan 23, 2025, 07:49 PM UTC
Our team is investigating an issue impacting dashboard updates, reports and some online bookings. We will provide an update within 30 minutes with more information.
- monitoring Jan 23, 2025, 08:04 PM UTC
We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.
- resolved Jan 23, 2025, 08:30 PM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Investigating - Bookings
Timeline · 4 updates
- investigating Jan 22, 2025, 02:24 AM UTC
Our team is investigating an issue with booking creation. We will provide an update in 30 minutes with more information.
- monitoring Jan 22, 2025, 02:42 AM UTC
We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.
- monitoring Jan 22, 2025, 02:44 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 22, 2025, 03:00 AM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Dashboard Loading Issues
Timeline · 1 update
- resolved Jan 17, 2025, 02:21 PM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Fareharbor is experiencing slowness on Availability Creator and Availability Updater
Timeline · 8 updates
- investigating Jan 08, 2025, 03:58 PM UTC
We are aware that some users may be experiencing slowness with the Availability Creator and Availability Updater. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- identified Jan 08, 2025, 04:16 PM UTC
We have identified the cause of the incident and we are currently working on implementing a solution. We sincerely appreciate your patience.
- identified Jan 08, 2025, 04:32 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 08, 2025, 05:19 PM UTC
We are still working on implementing a solution for the issue. We appreciate your patience and apologize for the disruption.
- identified Jan 08, 2025, 05:49 PM UTC
We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.
- monitoring Jan 08, 2025, 06:14 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 08, 2025, 06:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 08, 2025, 06:59 PM UTC
This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!
Emails Sent to Yahoo and AOL Addresses Are Being Blocked or Rejected
Timeline · 3 updates
- investigating Nov 29, 2024, 06:05 PM UTC
We are currently experiencing an issue where emails sent to @yahoo.com and @aol.com addresses are being rejected or blocked. Our team is actively investigating the root cause and working on a solution to resolve this as quickly as possible.
- identified Nov 29, 2024, 06:39 PM UTC
The issue has been identified, and we are working trying to implement a solution.
- resolved Nov 29, 2024, 11:14 PM UTC
We have started seeing the services normalising, for the past 30 minutes all emails to Yahoo/AOL have been successfully received. We will keep everyone updated with any new findings in our investigation. We are marking this issue as closed, while we continue to investigate the cause of it.
Some areas of Fareharbor are experimenting delays or not properly loading.
Affected: Client Websites
Timeline · 3 updates
- identified Oct 02, 2024, 03:12 PM UTC
We are currently experiencing delays and loading issues in some areas of FareHarbor. Our team is actively investigating the cause of this disruption. We apologize for any inconvenience this may cause and will provide updates as soon as more information becomes available.
- monitoring Oct 02, 2024, 03:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2024, 03:22 PM UTC
This incident has been resolved. We experienced delays and loading issues in some areas of FareHarbor from 15:02 to 15:09 UTC. We again apologize for the inconvenience.
Elevated Dashboard Errors
Timeline · 4 updates
- investigating Jul 10, 2024, 01:09 PM UTC
At 12:34 UTC we started experiencing an elevated level of dashboard errors and are currently looking into the issue.
- monitoring Jul 10, 2024, 01:15 PM UTC
We are seeing performance return to normal and will monitor closely for any future occurrences of a similar nature.
- monitoring Jul 10, 2024, 05:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 10, 2024, 05:57 PM UTC
This incident has been resolved