F5 incident
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260701-480
F5 experienced a minor incident on July 1, 2026 affecting Global Log Receiver (GLR), lasting 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2026, 09:03 PM UTC
The F5 Distributed Cloud is currently investigating a degradation affecting Global Log Receiver (GLR) in the EU region. Our engineering teams are actively working to identify the root cause. We are closely monitoring the environment to ensure continued platform stability and will provide additional updates as more information becomes available. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
- monitoring Jul 01, 2026, 10:58 PM UTC
The issue has been identified and EU GLR log processing lag has been restored to normal levels. Our engineering teams are continuing to monitor closely to ensure the service returns to and remains at normal operating levels. We will provide additional updates as needed
- monitoring Jul 02, 2026, 10:07 AM UTC
The F5 Distributed Cloud team has identified and mitigated the issue that was impacting Global Logs Receiver. Please note that all other Distributed Cloud Console services remain fully operational We will continue to monitor the platform to ensure ongoing service stability. If you have any questions or concerns, please contact us at [email protected].
- resolved Jul 02, 2026, 01:03 PM UTC
The F5 Distributed Cloud team has successfully resolved the issue affecting GLR log streaming in the Distributed Cloud console. Live log visibility has now been restored. The system is currently operating normally, and no further impact is expected. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.