F5 incident
F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260609-470
F5 experienced a minor incident on June 9, 2026 affecting Global Log Receiver (GLR), lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 09, 2026, 11:52 AM UTC
F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
- identified Jun 09, 2026, 04:01 PM UTC
F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams have identified the issue and are actively working to recover the service and restore normal log delivery as soon as possible. Please note that there is no traffic interruption, and all core XC Console services remain fully operational. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
- monitoring Jun 10, 2026, 07:15 AM UTC
The F5 Distributed Cloud team has confirmed that Global Log Receiver processing has fully recovered and returned to normal operations. Both live logs and backfill logs are now being generated and accessible within the XC Console. This ensures users can effectively access and audit activities as needed. As previously communicated, all XC Console core services remained fully functional throughout the duration of this event. This maintained the reliability and integrity of the platform in a steady state. To further reinforce stability, proactive monitoring will continue to ensure Global Log Receiver services operate as usual. If any issues arise, users are encouraged to contact the F5 support team for assistance. We sincerely appreciate your continued trust in F5.
- resolved Jun 10, 2026, 07:20 PM UTC
The issue affecting the F5 Distributed Cloud Global Log Receiver has been resolved. All XC Console core services remains fully operational, and the incident is now closed. Please contact support if you continue to experience any issues.