Expensify incident

Site is down

Major Resolved View vendor source →

Expensify experienced a major incident on December 3, 2024 affecting Expensify Website And Mobile App and SmartScan and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 10:35 AM UTC
Resolved
Dec 03, 2024, 12:24 PM UTC
Duration
1h 49m
Detected by Pingoru
Dec 03, 2024, 10:35 AM UTC

Affected components

Expensify Website And Mobile AppSmartScanReport PDFsIntegration APIsSupport Message DeliverabilityExpensify Chat and Messaging

Update timeline

  1. investigating Dec 03, 2024, 10:35 AM UTC

    We are currently investigating reports that the site is down. You may see a "500" error when loading expensify.com or new.expensify.com. Attempts to retrieve or post data to the API will also fail.

  2. monitoring Dec 03, 2024, 11:38 AM UTC

    We have fixed the issue and are monitoring the results.

  3. resolved Dec 03, 2024, 12:24 PM UTC

    This incident has been resolved.