Expensify incident

Company Card 500 error when connecting cards

Minor Resolved View vendor source →

Expensify experienced a minor incident on May 14, 2025 affecting Expensify Website And Mobile App, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 04:20 PM UTC
Resolved
May 14, 2025, 07:33 PM UTC
Duration
3h 13m
Detected by Pingoru
May 14, 2025, 04:20 PM UTC

Affected components

Expensify Website And Mobile App

Update timeline

  1. investigating May 14, 2025, 04:20 PM UTC

    We are currently investigating an issue where a 500 error occurs when trying to reconnect a card connection to Expensify

  2. resolved May 14, 2025, 07:33 PM UTC

    Thanks for your patience! Performance is back to normal.