Expensify incident

Blank box when connecting personal cards

Notice Resolved View vendor source →

Expensify experienced a notice incident on August 4, 2025, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 10:13 AM UTC
Resolved
Aug 04, 2025, 01:14 PM UTC
Duration
3h
Detected by Pingoru
Aug 04, 2025, 10:13 AM UTC

Update timeline

  1. identified Aug 04, 2025, 10:13 AM UTC

    Our team has identified an issue affecting the connection or fixing of personal card feeds. This applies to Amex US, Chase, Capital One, Bank of America, Wells Fargo and Citi cards connected in personal account settings in Expensify Classic. This does not affect corporate cards connected at the Domain level or commercial feeds. The underlying cause has been identified, and we're working on a fix.

  2. resolved Aug 04, 2025, 01:14 PM UTC

    This incident has been resolved.