Expensify incident

Service Outage: Website and mobile app

Major Resolved View vendor source →

Expensify experienced a major incident on October 20, 2025 affecting Expensify Website And Mobile App and Expensify Card and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:48 PM UTC
Resolved
Oct 20, 2025, 05:16 PM UTC
Duration
28m
Detected by Pingoru
Oct 20, 2025, 04:48 PM UTC

Affected components

Expensify Website And Mobile AppExpensify CardSmartScanCommercial Card FeedsAmerican ExpressReport PDFsBank of AmericaIntegration APIsBrexOutgoing emails

Update timeline

  1. identified Oct 20, 2025, 04:48 PM UTC

    We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.

  2. identified Oct 20, 2025, 04:56 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 20, 2025, 05:16 PM UTC

    Thanks for your patience! Performance is back to normal.