Expensify incident

Investigating Elevated Site Latency

Minor Resolved View vendor source →

Expensify experienced a minor incident on March 1, 2026 affecting Expensify Website And Mobile App and SmartScan and 1 more component, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2026, 02:33 AM UTC
Resolved
Mar 02, 2026, 01:48 PM UTC
Duration
1d 11h
Detected by Pingoru
Mar 01, 2026, 02:33 AM UTC

Affected components

Expensify Website And Mobile AppSmartScanReport PDFsIntegration APIsExpensify Chat and MessagingSMS Notifications

Update timeline

  1. investigating Mar 01, 2026, 02:33 AM UTC

    We are currently investigating the cause of site slowness. Actions on the website and mobile app may take longer than usual to complete while we work to identify and resolve the issue.

  2. monitoring Mar 01, 2026, 04:41 AM UTC

    Site performance has returned to baseline and we are continuing to monitor.

  3. monitoring Mar 01, 2026, 01:22 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 02, 2026, 01:48 PM UTC

    This incident has been resolved.