Expel experienced a minor incident on February 13, 2025 affecting Email and Slack and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
EmailSlackTeamsTicketing systems (via email, such as Jira)PagerDutyOpsgenie
Update timeline
- monitoring Feb 13, 2025, 03:19 PM UTC
There was a delay in processing some notifications by our upstream provider. The delayed messages are being processed and the backlog appears to be clearing. We are monitoring the issue and will post an update no later than 11:00 AM EST.
- resolved Feb 13, 2025, 03:33 PM UTC
The backlog has been cleared and notifications are being delivered without delay.