Expel incident

Workbench Degraded Availability

Minor Resolved View vendor source →

Expel experienced a minor incident on February 19, 2025 affecting Workbench global network connectivity and Investigative actions and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 02:32 PM UTC
Resolved
Feb 19, 2025, 02:41 PM UTC
Duration
9m
Detected by Pingoru
Feb 19, 2025, 02:32 PM UTC

Affected components

Workbench global network connectivityInvestigative actionsWorkbench login

Update timeline

  1. investigating Feb 19, 2025, 02:32 PM UTC

    At 8:30AM ET, we began experiencing a problem with our load balancing infrastructure that is causing workbench instability. We will provide an update by 10:30AM ET.

  2. resolved Feb 19, 2025, 02:41 PM UTC

    The incident has been resolved, and all systems are once again fully available. No customer data was lost.