Expel experienced a minor incident on March 2, 2025 affecting Alert ingestion, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Alert ingestion
Update timeline
- investigating Mar 02, 2025, 03:29 PM UTC
At 3/2/2025 9:36AM ET, we began experiencing a problem with SentinelOne devices that is preventing alert ingestion. We will provide an update by 11AM.
- monitoring Mar 02, 2025, 03:42 PM UTC
We are monitoring the health of the SentinelOne devices and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.
- resolved Mar 02, 2025, 03:49 PM UTC
We believe this was an issue outside of Expel's infrastructure and the issue has resolved.