Expel experienced a minor incident on April 14, 2025 affecting Workbench global network connectivity, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Workbench global network connectivity
Update timeline
- monitoring Apr 14, 2025, 03:44 PM UTC
At 11:16AM ET, we began experiencing a problem with Workbench that is preventing users from accessing Workbench. We have identified the root cause and are working on a remediation. We have rolled out a previous, working version of Workbench and service has been restored. SOC operations were affected, but alert ingestion was not affected. We will continue monitoring and provide another update by 12:30pm ET.
- resolved Apr 14, 2025, 04:21 PM UTC
This incident has been resolved.