Expel experienced a major incident on June 6, 2025, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 06, 2025, 01:22 AM UTC
At approximately 11:20 am Eastern Time "updated at" metadata for Investigation records were incorrectly altered to a more recent time. This has triggered unintentional notifications to organizations. We are currently working to restore the correct "updated at" metadata for these records
- monitoring Jun 06, 2025, 02:12 AM UTC
We have corrected the incorrect "updated at" metadata for investigation records and we are currently monitoring system activity.
- resolved Jun 06, 2025, 02:39 AM UTC
We have restored the correct "updated at" metadata for these records. No further unintentional notifications should be triggered.