Expel experienced a minor incident on July 29, 2025 affecting Alert ingestion, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 29, 2025, 05:10 PM UTC
Starting at around 12pm ET we began experiencing delay with ingestion on some integrations. We will provide an update by 2pm ET.
- identified Jul 29, 2025, 05:57 PM UTC
We have identified the root cause of alert ingestion delays and are taking action to remediate the issue. We are monitoring the health of the platform and will provide an update by 3pm ET.
- identified Jul 29, 2025, 07:05 PM UTC
We are seeing an improvement in alert ingestion delays and are continuing to take action to ensure health of the platform. We will provide an update by 4pm ET.
- identified Jul 29, 2025, 08:02 PM UTC
We continue to see an improvement in alert ingestion delays and are monitoring the health of the platform. We will provide an update by 5pm ET.
- monitoring Jul 29, 2025, 09:01 PM UTC
We continue to see further improvement in alert ingestion delays and are monitoring the health of the platform. We will provide an update by 6:00pm ET.
- resolved Jul 29, 2025, 09:54 PM UTC
The incident has been resolved and we are continuing with normal operations for triaging new alerts.