Exosite experienced a critical incident on July 22, 2026 affecting Murano Platform and ExoSense® and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Murano PlatformExoSense®Murano Device API / IoT ConnectorsMurano Time Series ServiceExosite Account & Billing Management ApplicationMurano Web ServiceMurano Event SystemMurano Key/Value Store ServiceExoSense Device SimulatorMurano User Service
Update timeline
- investigating Jul 22, 2026, 04:54 PM UTC
We are actively investigating an issue with Murano
- monitoring Jul 22, 2026, 05:02 PM UTC
We have restored the platform services and continue to monitor.
- resolved Jul 22, 2026, 05:32 PM UTC
This incident has been resolved.