Exosite incident

Murano User Service Issue

Major Resolved View vendor source →

Exosite experienced a major incident on July 23, 2026 affecting Murano User Service, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 10:04 PM UTC
Resolved
Jul 23, 2026, 11:53 PM UTC
Duration
1h 49m
Detected by Pingoru
Jul 23, 2026, 10:04 PM UTC

Affected components

Murano User Service

Update timeline

  1. investigating Jul 23, 2026, 10:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 23, 2026, 10:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2026, 11:53 PM UTC

    This incident has been resolved.