Exclaimer incident

Issues authenticating for customers using Sectigo

Minor Resolved View vendor source →

Exclaimer experienced a minor incident on October 7, 2024 affecting EU: Server-Side: Mail Routing - Office 365 and UK: Server-Side: Mail Routing - Office 365, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 02:39 PM UTC
Resolved
Oct 07, 2024, 03:09 PM UTC
Duration
30m
Detected by Pingoru
Oct 07, 2024, 02:39 PM UTC

Affected components

EU: Server-Side: Mail Routing - Office 365UK: Server-Side: Mail Routing - Office 365

Update timeline

  1. identified Oct 07, 2024, 02:39 PM UTC

    The issue has been identified: Sectigo is currently down, and according to their status page, the problem is being worked on.

  2. monitoring Oct 07, 2024, 02:45 PM UTC

    We are monitoring the issue

  3. resolved Oct 07, 2024, 03:09 PM UTC

    This incident has been resolved.