Exclaimer incident

We are investigating a possible service alert.

Minor Resolved View vendor source →

Exclaimer experienced a minor incident on November 22, 2024 affecting UK: Client Side: Signature Application - Office 365 and AU: Client-Side: Signature Application - Office 365 and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 01:26 AM UTC
Resolved
Nov 22, 2024, 03:01 AM UTC
Duration
1h 34m
Detected by Pingoru
Nov 22, 2024, 01:26 AM UTC

Affected components

UK: Client Side: Signature Application - Office 365AU: Client-Side: Signature Application - Office 365CA: Client Side: Signature Application - Office 365UAE: Client Side: Signature Application - Office 365DE: Client Side: Signature Application - Office 365EU: Client Side: Signature Application - Office 365US: Client Side: Signature Application - Office 365Client-Side: Outlook Add-In Deployment

Update timeline

  1. investigating Nov 22, 2024, 01:26 AM UTC

    We are investigating a possible service alert. Exclaimer Cloud - Add-in is not applying signatures as expected on Outlook 365 Desktop(Classic), we are currently investigating the issue.

  2. investigating Nov 22, 2024, 01:29 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 22, 2024, 01:58 AM UTC

    Engineers have confirmed that the previous service alert has been resolved. The service is now back to full health and is working as normal. Thank you for your patience.

  4. resolved Nov 22, 2024, 03:01 AM UTC

    Engineers have confirmed that the previous service alert has been resolved. The service is now back to full health and is working as normal. Thank you for your patience.