Exclaimer incident

UAE - We are investigating a possible service alert.

Minor Resolved View vendor source →

Exclaimer experienced a minor incident on April 15, 2025 affecting UAE: Server-Side: Mail Routing - Office 365 and UAE: Server-Side: Mail Routing - Exchange and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 07:59 AM UTC
Resolved
Apr 15, 2025, 09:40 AM UTC
Duration
1h 41m
Detected by Pingoru
Apr 15, 2025, 07:59 AM UTC

Affected components

UAE: Server-Side: Mail Routing - Office 365UAE: Server-Side: Mail Routing - ExchangeUAE: Server-Side: Signature ApplicationUAE: Server-Side: Sent Items UpdateUAE: Client Side: Signature Application - Office 365UAE: Data: User SynchronizationUAE: UI: Admin User InterfaceUAE: UI: New Customer OnboardingUAE: Analytics: Click TrackingUAE: Feedback

Update timeline

  1. investigating Apr 15, 2025, 07:59 AM UTC

    We are investigating a possible service alert with our services in the UAE region

  2. monitoring Apr 15, 2025, 08:41 AM UTC

    The previously triggered alert has been mitigated and Engineers have confirmed that the system is stable, though we are continuing to monitor. Customers may have experienced an inability to access the UI for a brief period during this time.

  3. resolved Apr 15, 2025, 09:40 AM UTC

    This incident has been resolved.