Exalate incident

Exalate.app Not loading workspaces

Major Resolved View vendor source →
Started
Apr 15, 2026, 09:03 AM UTC
Resolved
Apr 15, 2026, 12:16 PM UTC
Duration
3h 13m
Detected by Pingoru
Apr 15, 2026, 09:03 AM UTC

Affected components

Exalate.app

Update timeline

  1. investigating Apr 15, 2026, 09:03 AM UTC

    We are currently investigating an issue where the workspaces page is not loading. The sync is not affected, only the UI of New Exalate is not loading.

  2. identified Apr 15, 2026, 09:04 AM UTC

    We have identified the root cause of the issue and are currently working on a fix.

  3. monitoring Apr 15, 2026, 10:16 AM UTC

    The technical issues have been fully resolved and the app is up and running now. We are closely monitoring the situation.

  4. resolved Apr 15, 2026, 12:16 PM UTC

    The application has been running smoothly without any issues and we do not see any anomalies. A post-mortem will be provided in due course.

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