Exalate experienced a major incident on April 15, 2026 affecting Exalate.app, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Exalate.app
Update timeline
- investigating Apr 15, 2026, 09:03 AM UTC
We are currently investigating an issue where the workspaces page is not loading. The sync is not affected, only the UI of New Exalate is not loading.
- identified Apr 15, 2026, 09:04 AM UTC
We have identified the root cause of the issue and are currently working on a fix.
- monitoring Apr 15, 2026, 10:16 AM UTC
The technical issues have been fully resolved and the app is up and running now. We are closely monitoring the situation.
- resolved Apr 15, 2026, 12:16 PM UTC
The application has been running smoothly without any issues and we do not see any anomalies. A post-mortem will be provided in due course.