Exalate incident

Some exalate cloud nodes unavailable

Started
May 04, 2026, 01:24 PM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
May 04, 2026, 01:24 PM UTC

Affected components

connect.exalate.net (mapper)Hosting platformconnect.exalate.cloud

Update timeline

  1. investigating May 04, 2026, 01:24 PM UTC

    We have reports of some Exlate cloud nodes being unavailable. Our team is currently investigating the issue.

  2. investigating May 04, 2026, 01:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 04, 2026, 01:42 PM UTC

    We are continuing to investigate this issue.

  4. identified May 04, 2026, 02:50 PM UTC

    Our cloud team has identified the root cause and is actively engaged in rectifying it.

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