Exact incident

Exact Online Premium - Performance issues in Exact Online Premium (NL)

Exact experienced a minor incident on April 2, 2026 affecting Exact Online Premium, lasting 22h 45m. The incident has been resolved; the full update timeline is below.

Started: Apr 02, 2026, 12:53 PM UTC
Resolved: Apr 03, 2026, 11:39 AM UTC
Duration: 22h 45m
Detected by Pingoru: Apr 02, 2026, 12:53 PM UTC

Affected components

Exact Online Premium

Update timeline

investigating Apr 02, 2026, 12:53 PM UTC

You may experience that background tasks are currently not executed for Exact Online Premium. As a result you may be unable to perform many different actions in Exact Online Premium, like sales order approval, creation of new companies, or export data. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
monitoring Apr 03, 2026, 06:26 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 03, 2026, 11:39 AM UTC

This issue has been resolved. Our apologies for the inconvenience.