Exact incident
Exact Online - Changes in layout export to PDF (Global)
Exact experienced a minor incident on April 2, 2026 affecting Exact Online and Exact Online Premium, lasting 4d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2026, 10:36 AM UTC
Following recent updates to the PDF export layout, we are actively reviewing the following reported issues: Font size header Size filtering options Lining issues / readability We are investigating these issues, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- investigating Apr 02, 2026, 10:36 AM UTC
We are continuing to investigate this issue.
- identified Apr 03, 2026, 06:21 AM UTC
The issue has been identified and we will revert the changes made to PDF export layout.
- resolved Apr 07, 2026, 07:27 AM UTC
These changes have been reversed, and the reports are now being exported with the layout you are used to. Our apologies for the inconvenience.