Exact incident

Exact Online - Active Mollie link does not retrieve transactions (NL/BE)

Minor Resolved View vendor source →

Exact experienced a minor incident on October 15, 2026 affecting Exact Online and Bank links / PSD2, lasting 6d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 12:01 PM UTC
Resolved
Oct 21, 2026, 01:38 PM UTC
Duration
6d 1h
Detected by Pingoru
Oct 15, 2026, 12:01 PM UTC

Affected components

Exact OnlineBank links / PSD2

Update timeline

  1. identified Oct 15, 2026, 12:01 PM UTC

    You may experience that your active Mollie link does not retrieve transactions. We have identified the issue and are working on a fix. Our apologies for the inconvenience.

  2. resolved Oct 21, 2026, 01:38 PM UTC

    This issue has been resolved. Mollie links are retrieving transactions again. Mollie transactions come in at one payment per import. We have temporarily scheduled extra import moments to catch up on missing payment imports faster. Our apologies for the inconvenience.