Exa experienced a major incident on February 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 03, 2026, 03:46 PM UTC
Type: Incident Affected Components: Darklight Feb 3, 15:46:00 GMT+0 - Investigating - We are aware of an issue that will affect our DarkLight connectivity customers in the Sheffield region. Customers will currently be offline, with the outage starting at 15:46. Our Networking team have escalated this with our supplier, and we will provide a further update as soon we have any more information. Feb 3, 17:37:30 GMT+0 - Investigating - We have seen from our monitoring that the affected circuits in Sheffield are all back online. We will continue to monitor and work with the supplies if we see any change. We're sorry for any inconvenience this afternoon's outage may have caused you.