Evalink incident

degraded performance

Minor Resolved View vendor source →

Evalink experienced a minor incident on January 31, 2023 affecting Region Europe, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 12:03 AM UTC
Resolved
Jan 31, 2023, 12:57 AM UTC
Duration
53m
Detected by Pingoru
Jan 31, 2023, 12:03 AM UTC

Affected components

Region Europe

Update timeline

  1. investigating Jan 31, 2023, 12:03 AM UTC

    We are currently experiencing performance issues that began at 00:45 AM. Our team is actively investigating the cause and working towards resolving the issue as soon as possible. We apologize for any inconvenience this may cause and will provide updates as soon as they become available.

  2. investigating Jan 31, 2023, 12:23 AM UTC

    The performance issues have been temporarily mitigated. Our team is continuing to work on a final solution. Thank you for your patience and understanding while we resolve this matter. We apologize for any inconvenience this may have caused and will provide further updates as they become available.

  3. resolved Jan 31, 2023, 12:57 AM UTC

    The performance issue has been resolved. Our team is continuing to monitor the situation to ensure it does not occur again. We apologize for any inconvenience this may have caused and thank you for your patience and understanding while we worked to resolve the matter. If you continue to experience any issues, please reach out to our support team.