Evalink incident

Standard login isn't working properly, due to an outage at our authentication provider.

Major Resolved View vendor source →

Evalink experienced a major incident on October 30, 2023 affecting Auth0 Authentication API, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:34 PM UTC
Resolved
Oct 30, 2023, 09:06 PM UTC
Duration
31m
Detected by Pingoru
Oct 30, 2023, 08:34 PM UTC

Affected components

Auth0 Authentication API

Update timeline

  1. monitoring Oct 30, 2023, 08:34 PM UTC

    Due to an outage at our authentication provider standard login isn't working properly right now - please use the "Emergency Login" option that we have enabled to login via email one-time-password. We're monitoring the situation and will provide updates as they come in.

  2. resolved Oct 30, 2023, 09:06 PM UTC

    The incident has been resolved at our provider and you can use standard login again.