Evalink incident

Farwest Receiver Degradation

Minor Resolved View vendor source →

Evalink experienced a minor incident on May 16, 2025 affecting Farwest IP Receiver and Farwest VoIP Receiver, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 05:32 PM UTC
Resolved
May 16, 2025, 05:47 PM UTC
Duration
15m
Detected by Pingoru
May 16, 2025, 05:32 PM UTC

Affected components

Farwest IP ReceiverFarwest VoIP Receiver

Update timeline

  1. identified May 16, 2025, 05:32 PM UTC

    The Farwest Receivers are currently affected by networking issues in one of the two datacenters - alarm transmission via the alternate path is still available.

  2. resolved May 16, 2025, 05:47 PM UTC

    This incident has been resolved.