Evalink incident

Disruption of Login Service

Major Resolved View vendor source →

Evalink experienced a major incident on October 1, 2021 affecting Region Europe, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2021, 06:53 AM UTC
Resolved
Oct 01, 2021, 07:26 AM UTC
Duration
33m
Detected by Pingoru
Oct 01, 2021, 06:53 AM UTC

Affected components

Region Europe

Update timeline

  1. investigating Oct 01, 2021, 06:53 AM UTC

    Login to evalink talos is currently disrupted

  2. monitoring Oct 01, 2021, 07:03 AM UTC

    Currently login works again, its an issue at Auth0, we're monitoring the situation.

  3. monitoring Oct 01, 2021, 07:16 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 01, 2021, 07:26 AM UTC

    Login functionality is fully restored - we have deployed an update to production that should prevent any users from being logged out in case of further errors at Auth0. We apologize for the inconveniences caused by this interruption.