Evalink incident

Problems with Login

Minor Resolved View vendor source →

Evalink experienced a minor incident on December 16, 2021 affecting Region Europe, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2021, 08:42 PM UTC
Resolved
Dec 16, 2021, 09:00 PM UTC
Duration
18m
Detected by Pingoru
Dec 16, 2021, 08:42 PM UTC

Affected components

Region Europe

Update timeline

  1. identified Dec 16, 2021, 08:42 PM UTC

    We're currently experiencing Problems with the Login to https://talos.evalink.io, this is due to auth0, our authentication provider having troubles, please use the emergency login to gain temporary access via email login: https://talos.evalink.io/en/login2

  2. monitoring Dec 16, 2021, 08:49 PM UTC

    Login seems to be working correctly again, we continue to monitor the situation. Should you have any further trouble with the login use the following URL to perform an emergency login: https://talos.evalink.io/en/login2

  3. resolved Dec 16, 2021, 09:00 PM UTC

    This incident has been resolved.